Internal Help Desk Software
Providing Optimal Support to Your Employees
Treat your internal IT tickets equal to your customer tickets. Take care of your employee’s IT issues 2x, get back faster & quality returns in 10x.
IT(Internal) Help Desk + Customer Help Desk = Improved Productivity
Why Is an Internal Ticketing System Needed?
Whenever there is an internal request/support needed, it must resolved on time thereby ensuring continued employee engagement at work. There comes the need for Internal Service Desk. Let us see why a Internal IT Ticketing System like Output Desk is needed.
- To organize all internal requests effectively
- To streamline the process of issue resolution
- Acts as central point of all employees/department requests
- Acts as a single source of communication between employees & agents
- To track entire ticket life-cycle & stay updated with ticket status.
- To increase Team Productivity
Streamline Internal Support with a Unified Help Desk Software
Bring all your teams like IT, HR, Finance, Administration together into a single shared solution.
Categorize & get tickets assigned to right agents department wise. Handle all your internal request from
one place & make sure that every request is addressed.
Operator View
Engaging with Employees
Employees can raise tickets from their Output messenger application which is integrated with Help Desk Software.
Added advantage of communicating with colleagues as well as support agents from one single application.
